FAQ
Order
How do I place an order?
Browse our collection and select the product you’d like to purchase. Choose any custom options, then add the item to your cart. When you’re ready, proceed to checkout to complete your order.
How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this to check your order’s progress.
Can I change or cancel my order?
If you need to make changes or cancel your order, please contact us within 24 hours of placing it. After this time, we may not be able to make changes as processing will have begun.
Product Information
How do I choose the right bracelet for me?
Each bracelet is designed with unique energies. Consider your personal goals or reach out to us for guidance on choosing a piece that aligns with your intentions.
Why are your bracelets priced higher?
Our bracelets are crafted with premium, authentic stones and detailed artistry, each blessed and designed to support personal growth and well-being.
Are the bracelets already blessed or cleansed?
Yes, each bracelet is blessed and cleansed before shipping to ensure it carries pure, positive energy upon arrival.
Can I change the charm on my bracelet?
Yes, charm customization is available on certain pieces. Contact us to discuss options.
What if I need to resize or restring my bracelet?
We offer resizing and restringing services. Contact us with your request, and we’ll assist with the process.
Can I customize my own bracelet?
Yes! We offer custom designs. Share your vision with us, and we’ll create a piece just for you.
Do I need to replace my bracelet yearly?
Our bracelets are crafted for longevity. With care, they can last a lifetime.
How often should I wear my bracelet?
You can wear it daily or during special occasions, based on your personal preference and lifestyle.
Can I wear my bracelet to sleep?
While many do wear them to sleep, consider removing it to avoid potential damage or discomfort.
Should I wear my bracelet on my left or right hand?
Both options have benefits. Wearing on the left may draw energy in, while the right hand is thought to release it.